Michael believes the heart of serving as a successful Realtor is to be intrinsically client-focused, passionate about providing excellent service, and staying well in tune with the local real estate market. Through consistent application of these attributes, coupled with his broad background of work experience, Michael continues to develop a successful and award-winning real estate career representing sellers and buyers, coaching, mentoring, and motivating his teammates.
As a leader, Michael recognizes that foremost, his team of associates and colleagues coupled with collaboration are essential to becoming mutually successful. An excellent communicator, he knows that each of us listen and learn differently, we have different goals and objectives and the most effective means of establishing trust is to be heard.
Skillfully managing a real estate transaction is key to a successful close of escrow. The experience of formerly owning a boutique retail store has given Michael the ability to gracefully manage business transactions. His clients benefit from his attention to detail and diplomatic negotiation skills, resulting in maximum value for sellers and fair purchase prices for buyers.
Michael understands the importance of community to prospective homeowners. His local network of professionals, community leaders and social sphere gives Michael a genuine connection into the fabric of his community. He carries a strong appreciation for what the Bay Area has to offer, and is adept at interpreting and responding to a clients' needs and desires. He listens carefully to clients to fully understand what's important to them, thereby providing far more than the technical aspects of a real estate transaction.
Prior to entering the real estate world, Michael enjoyed a successful career in the hospitality industry. Some of the highlights of his hospitality career entailed achieving Chief Concierge and Guest Services Manager in luxury hotels including the Four Seasons-San Francisco, Four Seasons-Santa Barbara, St. Regis San Francisco and Ojai Valley Inn & Spa. His exceptional customer service skills garnered the attention of many, and in 2003 Michael had the privilege of becoming a member of the professional concierge association Les Clefs d’Or USA ("Gold Keys"). Earlier, he was the Concierge and Human Resources Training Manager for the Four Seasons Hotel in San Francisco.
Michael provides the same concierge level of service when collaborating with his real estate clients and coaching new agents.
Michael's passion extends beyond real estate. He has competed in five Ironman Triathlons and is an avid runner. In 2010 Michael took his love for fitness and community and founded Fit for Equality, a non-profit organization which promotes inclusion and equality in our public schools through foot races where 100% of the proceeds are directed to the cause.